Insights AI answers how-to questions for every store

The sparkle button in the web dashboard now answers how to do anything in Kassly for every store, in English, Filipino, Taglish or Bisaya. With the Insights AI add-on it also answers about your own sales and stock. New Help articles cover printers, cash drawers, barcode scanners, discounts and Z-readings.

Until now, Insights AI only knew four kinds of question, and only stores with the add-on could open it. It now reads a question the way a person would, answers how-to questions for everyone, and answers in the language you asked in.

Insights AI

  • How-to answers for every store. The sparkle button at the bottom right of the web dashboard is now there for every store. Ask how to do something — "Paano mag-void ng sale?", "How do I connect a receipt printer?" — and it answers with the steps from the Help & Manual and links the articles it used. No add-on needed. Insights AI
  • Your sales and stock, in plain words. With the Insights AI add-on it also answers about your own store: sales for a period, this week against last week, best sellers, how one product sold, what is running low and how many of an item are left. The figures come from the same queries as your reports, for the branches you can see, with a table you can download.
  • In the language you ask in. English, Filipino, Taglish or Bisaya. Follow-up questions such as "and last month?" work.
  • Kept to your store. It declines anything that isn't about your store or Kassly, never sees another store's data, and every question is written to your audit log. Sales and stock answers need a role that can see reports, Owner and Manager by default.
  • Each store can ask 300 questions a month, and each person 10 a minute.

Help & Manual

  • Printers, cash drawers and scanners. New articles: Connecting a receipt printer on a phone or tablet, Connecting a receipt printer on the desktop app, When the receipt printer won't print, or prints blank or strange characters, Connecting a cash drawer, Using a barcode scanner and When the barcode scanner isn't working.
  • At the counter and at closing. New articles: Giving a discount at the POS and Finding and reprinting a Z-reading. The articles on processing a sale, closing a shift, Z-readings, BIR reports, Books of Accounts and the Audit Trail now match the screens.
  • Kassly Desktop 1.23.0 has the same Help & Manual as the web, all 183 articles, with buttons named as the desktop shows them.

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