Stamp Cards

A digital "buy 9, the 10th is free" card. Customers earn a stamp each visit, and the cashier redeems the reward at checkout.

4 min read · Updated 24 Oct 2026

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A stamp card rewards customers for coming back. Each visit earns a stamp, and a full card earns a reward. A café might give a free coffee after nine, and a laundry ₱50 off after five. It is the paper loyalty card, kept on the customer record instead of in their wallet.

Needs the Customer Memory & Promos add-on (₱300 per branch each month), or any bundle that includes it. Stamps live on the customer record, so only sales with a customer attached earn them.

Setting up a card

Go to Customers → Stamp Cards and click New Stamp Card. You can run more than one card at a time. Every active card stamps on every qualifying sale.

Field Required What it does
Name Yes What the card is called, e.g. "Coffee Card"
Stamps to fill the card Yes Between 2 and 50
Reward Yes A free item or Money off the bill
Amount off (₱) For money off How much comes off the bill
Categories that qualify / Specific products that qualify No For a free item: which items the reward can be. Leave both empty for any item
Most the free item can be worth (₱) No A cap on the free item's value. Blank means no limit
What the customer sees No The reward's name at the till and in the Kassly Card app, e.g. "Free regular coffee"
Minimum spend for a stamp (₱) No A sale below this earns no stamp
Card expires after (days) No Counted from the card's first stamp. Blank means never
One stamp per day No A customer who buys twice in one business day gets one stamp, not two
Active — Switch off to stop stamping without deleting the card

Creating and editing cards needs the promotions permission, which owners and managers have by default.

Earning stamps

A completed sale with a customer attached earns one stamp on each active card. It does not matter how many items are bought. The minimum spend and the one-stamp-per-day rule apply if you set them. Sales made offline earn their stamp when they sync.

When the last stamp fills a card, the card is reward ready. The reward waits for the customer's next visit, and a new card starts at once, so they keep collecting even if they don't claim it straight away.

The stamp shows the next time checkout opens for that customer, not during the sale that earned it.

Redeeming at the counter

With the customer attached, the checkout screen shows Rewards: the customer's points and each of their cards, with dots for the stamps and a REWARD READY badge on a full card. Tap Redeem.

  • Money off takes the card's amount off the bill.
  • A free item takes off the price of the most expensive qualifying item in the order, up to the cap if you set one. If nothing in the cart qualifies, the till says "Add a qualifying item first".

The bill shows the reward as "Stamp reward: ", and the receipt shows the same line.

A sale takes one discount. A stamp reward cannot be combined with points, a promo code, or a Senior Citizen or PWD discount. Rewards need a connection, because the card is checked live, and they cannot be used on an open table tab.

Voids and returns

Voiding a sale takes back the stamp it earned and gives back any reward it used, so the customer can redeem it again.

Where cards show

Screen What it shows
Customers → Stamp Cards Each card with how many customers are Collecting, Rewards waiting and Redeemed
A customer's page A Stamp Cards panel with their progress on each card
Checkout on the phone or desktop POS The customer's cards under Rewards
The Kassly Card app The customer's own stamps, once they have linked your store

What stamp cards do not do

  • No stamps for walk-ins. A sale without a customer earns nothing.
  • No stamps per item. One visit is one stamp, whatever was bought.
  • No combining. One reward per sale, and not together with another discount.
  • No rewards for a customer created offline until that customer has synced.